|
|
|
|
VISIT OUR NEW INTERACTIVE
FAQ/HELP CENTER:

|
|
#1:
WHAT WILL YOU DO WHEN SALVIA BECOMES ILLEGAL IN ILLINOIS??? |
|
CLICK HERE TO BUY SALVIA FROM OUR FAVORITE VENDER
And then use the code "NOSALVIA08" to get free shipping
from IAmShaman*, so you can buy everything here except Salvia, without paying for shipping twice! We,
of course, stopped selling Salvia in enough time to make sure we had none of it left in the shop,
warehouse, or lab when it actually became illegal. Although we will miss Salvia dearly, there
are countless amazing botanicals that we still offer and always will. We feel that
Salvia has made its way into the consciousness of countless spiritual explorers,
that it will always be known, and like to think that we had a part in that as
well.
We may open a branch in another state, but the Federal Government has
made serious moves a few months ago to outlaw Salvia across the United States.
So, even when the Illinois law went into effect in January 1st of 2008, we are quite
confident that a Federal Law is soon to follow by the end of the year.
It's a sad time for spiritual explorers and cognitive freedom. The Bills
passed BOTH the House and Senate, and are signed into law.
Salvia then became illegal in Illinois in JANUARY 1st of 2008.
The two bills (TWO BILLS???) are SB0226 and HB0457.
We also address this very question on our
BLOG.
* If your order total from our
shop is over $20.00.
|
|
#2:
HOW SECURE IS YOUR WEBSITE??? |
|
|
Our site is not only scanned 24x7 by an
independent company (Click the link on the left for verification), we do not
keep ANY
sensitive information anywhere near our servers. Also, we utilize the
latest 128-bit SSL security for all transactions, and have trained technicians
manually process each and every transaction, constantly checking for fraud.
We are proud to say that in over 100,000 transactions over the past years, that we haven't had a single customer's information
compromised. |
|
#3:
HEY YOU'RE IN CHICAGO, CAN WE JUST PICK UP OUR ORDER IN PERSON? |
|
This is perhaps the MOST COMMON question at IAmShaman. The answer
is no, no, and no. We do not have a retail storefront.
Though we treasure our customers and would love to meet every one of
them, please don't offer explanations about how you're "just around the
corner," how you "absolutely have to have something from our shop by
today," or how how you can easily just "swing by and pick up a simple
order";
because the answer is still no. |
|
|
ORDER PROCESSING |
|
What's the absolute minimum I need to
know? |
|
WE NO LONGER
SHIP TO LOUISIANA - THEY HAVE PASSED A
SWEEPING LAW.
WE NO LONGER
SHIP SALVIA TO MISSOURI - IT'S NOW
SCHEDULE I THERE.
WE NO LONGER
SHIP SALVIA TO DELAWARE - IT'S NOW SCHEDULE I THERE.
Due to fraud
and/or shipping troubles, we do not ship to ESTONIA,
LEBANON,
ISRAEL, or NIGERIA.
We do not
ship to AUSTRALIA; they seem to have almost everything we
offer banned, including Salvia, Calamus, Morning Glory Seeds,
HBWR seeds, Wormwood, etc. See
PROHIBITED IMPORTS.
We do NOT ship
Salvia to
AUSTRALIA, FINLAND, KOREA, or NORWAY.
We do NOT ship
Kava Kava
to CANADA, GERMANY, or
NORWAY.
It is up to each customer to know your own International Laws;
we are not responsible for accidentally sending any products to you that may be
confiscated.
We will ship to BRAZIL, NEW ZEALAND, and MEXICO, but it is at AT YOUR OWN RISK!
PLEASE NOTE THAT SOME ORDERS MAY INCUR ADDITIONAL SHIPPING
CHARGES OR REQUIRE A CHANGE OF SHIPPING CARRIER. WE NEVER CHARGE
MORE THAN ACTUAL SHIPPING COSTS, AND WILL AUTOMATICALLY CHARGE
ANY ADDITIONAL COSTS THAT EQUAL $15.00 OR LESS, NOTIFYING YOU
VIA E-MAIL OF THE ADDITIONAL SHIPPING CHARGES. ADDITIONAL
SHIPPING CHARGES THAT ARE OVER $15.00 WILL REQUIRE APPROVAL FROM
YOU AND MAY DELAY YOUR ORDER. IF YOU THINK YOUR PACKAGE IS GOING
TO REQUIRE EXTRA SHIPPING, SIMPLY DENY OR APPROVE THE ADDITIONAL
SHIPPING CHARGES IN ADVANCE IN THE "ADDITIONAL NOTES" SECTION OF
YOUR ORDER TO PREVENT ANY POSSIBLE DELAYS.
INTERNATIONAL ORDERS OVER $100.00 MUST GO INSURED!
OVERNIGHT EXPRESS ORDERS SHIPPING TO A DIFFERENT NAME, ADDRESS,
OR EMAIL ADDRESS THAN
THE
CARDHOLDER WILL CAUSE DELAYS IN PROCESSING OR ORDER CANCELLATION.
IF YOU HAVE A
SIGNATURE RELEASE ON FILE WITH ANY SHIPPER,
WE ARE NOT RESPONSIBLE FOR ANY LOST OR MISSING PACKAGES.
• (312) 455-8271 • © IAmShaman - All Rights Reserved • (312)
455-8271 • |
|
|
HOW QUICKLY DO YOU PROCESS ORDERS? |
|
Even though we are
swamped with orders, we process orders within 1-24 hours.
USPS Express/FedEx will get your package to you next day if
your order is placed before 3:00PM CST, and within 2
business days if it's placed after 3:00PM CST or placed on a Friday or
Saturday. On rare
occasions, depending on your town, Express is
sometimes a 2-Day Delivery. **If we ship on the day we
state we will ship, you are not entitled to a refund if your
town was included in one of these 2-Day shipping exceptions.** Priority Mail
gets you your order 1-4 days after you place your order, depending on
your location, and heavier order will automatically switch to
FedEx Ground unless you specifically request Priority and agree
to additional shipping charges.
ALSO, OVERNIGHT
ORDERS PLACED ON FRIDAY WILL GET TO YOU ON MONDAY, UNLESS
YOU SPECIFICALLY REQUEST SATURDAY DELIVERY AND AGREE TO
PAY THE ADDITIONAL SHIPPING CHARGES (USUALLY ABOUT $8.00)
FOR SATURDAY DELIVERY.
International Air is less exact, but typically gets to you within 7-10
days, though it has taken as long as 30 days to some places when the
package is uninsured or unregistered.
We also can't guarantee unregistered international packages.
PLEASE NOTE that, due to the amount of attempted fraud, and as
an additional protection to our valued customers, we must verify
all orders that are not shipping to the cardholder's billing
address. ALSO, please be aware that ALL Express Orders
MUST ship to the cardholder's address, no exceptions. |
|
|
DO YOU GIVE REFUNDS OR REPLACEMENTS? |
|
1. We can give refunds on
any UN-opened product in its complete and original packaging if
you are not pleased. We cannot refund shipping costs because we
cannot recover shipping charges, and our profit margin is already very
small due to offering all our products near-wholesale.
2. If an item is damaged or missing, we will send out the missing item
or replace the damaged item. If you chose Overnight Express,
because our profit margins are so small, we will replace your item via
Priority Mail or Regular Mail, depending on the item.
SEND ALL RETURNS TO:
IAmShaman Shop
ATTN: Returns
P.O. Box 12618
Chicago, IL 60612-1502 |
|
|
DO YOU SHIP DISCREETLY? |
|
Yes, we ship discreetly. We
use either preprinted Priority Mail boxes or plain brown boxes for
packaging.
The Return Address label is "SpiritualScents" which is our parent
company.
Your credit card gets billed to "SpiritualScents" our companion
website and parent company. |
|
|
HOW MUCH ARE SHIPPING
CHARGES? |
|
We have several Flat
Rates for shipping:
-
Priority Mail (Continental USA)
w/Delivery Confirmation - $4.95 *
-
Global Priority/Air Mail to CANADA - $4.95
**
-
Overnight Express (USA
Only) Guaranteed - $17.95 ***
-
Global Express (CANADA
Only) Guaranteed - $17.95 ***
-
International Air - No
Guarantees - $5.95 ****
-
International Registered
- w/Tracking, Insurance & Guarantees - $14.95 ****
* for packages
under 2 lb and under $100.00 sent to
Continental USA
- additional Shipping Fees may incur for
larger orders/heavier packages
- we automatically change to FedEx Ground for larger orders/heavier
packages unless specifically requested otherwise and the additional
shipping charge is authorized by you **
for packages under 1 lb and under $100.00 sent to CANADA
- additional Shipping Fees may incur for
larger orders/heavier packages
- we choose Air Mail OR Global Priority at our own discretion unless specifically
requested otherwise and any additional
shipping charge is authorized by you
*** for packages
under 1 lb (FedEx) or under 2 lbs (USPS Express Mail) sent to
the USA
- additional Shipping Fees may incur for larger orders/heavier
Overnight packages
-
applies to orders placed before 3:00PM, Monday - Thursday
- shipping to a different name than the cardholder will cause order
processing delays
- items such as candles and other heavy orders ship
UPS Ground - NO OVERNIGHT
- most cities are 1 day delivery, but there are a
few that are 2 days.
****
for packages under 1 lb
and under $100.00 in value only
- additional
Shipping Fees may incur for larger orders/heavier International
packages
- packages with a value of over $100.00 MUST go insured
- packages such as ones to England, Australia, Mexico,
Denmark, and Sweden almost
always incur additional shipping charges
IF YOU HAVE A SIGNATURE RELEASE ON FILE WITH ANY SHIPPER, WE ARE
NOT RESPONSIBLE FOR ANY LOST OR MISSING PACKAGES !
PLEASE NOTE THAT SOME ORDERS MAY INCUR ADDITIONAL SHIPPING CHARGES OR
REQUIRE A CHANGE OF SHIPPING CARRIER. WE NEVER CHARGE MORE THAN
ACTUAL SHIPPING COSTS, AND WILL AUTOMATICALLY CHARGE ANY ADDITIONAL
COSTS THAT EQUAL $15.00 OR LESS, NOTIFYING YOU VIA E-MAIL OF THE
ADDITIONAL CHARGES. ADDITIONAL SHIPPING CHARGES THAT ARE OVER $15.00
WILL REQUIRE APPROVAL FROM YOU AND MAY DELAY YOUR ORDER. IF YOU
THINK YOUR PACKAGE IS GOING TO REQUIRE EXTRA SHIPPING, SIMPLY DENY
OR APPROVE THE ADDITIONAL SHIPPING CHARGES IN ADVANCE IN THE
"ADDITIONAL NOTES" SECTION OF YOUR ORDER TO PREVENT ANY POSSIBLE
DELAYS. ORDERS PLACED ON FRIDAY WILL GET TO YOU ON MONDAY UNLESS YOU
SPECIFICALLY REQUEST SATURDAY DELIVERY AND APPROVE THE ADDITIONAL
SHIPPING CHARGES IN ADVANCE.
|
|
|
WHERE DON'T YOU SHIP TO? |
|
WE NO LONGER
SHIP TO LOUISIANA - THEY HAVE PASSED A
SWEEPING LAW.
WE NO LONGER
SHIP SALVIA TO MISSOURI - IT'S NOW
SCHEDULE I THERE.
WE NO LONGER
SHIP SALVIA TO DELAWARE - IT'S NOW SCHEDULE I THERE.
Due to fraud
and/or shipping troubles, we do not ship to ESTONIA,
LEBANON,
ISRAEL, or NIGERIA.
We do not
ship to AUSTRALIA; they seem to have almost everything we
offer banned, including Salvia, Calamus, Morning Glory Seeds,
HBWR seeds, Wormwood, etc. See
PROHIBITED IMPORTS.
We do NOT ship
Salvia to
AUSTRALIA, FINLAND, KOREA, or NORWAY.
We do NOT ship
Kava Kava
to CANADA, GERMANY, or
NORWAY.
It is up to each customer to know your own International Laws;
we are not responsible for accidentally sending any products to you that may be
confiscated.
We will ship to BRAZIL, NEW ZEALAND, and MEXICO, but it is at AT YOUR OWN RISK! |
|
|
WHY IAMSHAMAN? |
|
Because we take great care in all we do,
because we advocate responsibility, we don't sell to minors, we
contribute a portion of all sales to the worthy cause which can be
found HERE,
as well as to
www.entheology.org, because all of our
products are all-organic, and because we have the absolute lowest
prices and the highest quality herbal products, with
extracts, resins, and tinctures. Please don't let our low prices fool
you. Look here last; no one sells the quality products that we offer
for less...TESTIMONIALS
HERE |
|
|
 |
|
YOU MUST BE AT LEAST 18 TO PURCHASE ANYTHING HERE!
ALL CUSTOMERS AUTOMATICALLY AGREE TO
TERMS & CONDITIONS BY ORDERING!
•
MAIN SITE
• E-mail:
Shopkeeper •
(312) 455-8271 •
P.O. Box 12618 •
Chicago, IL 60612 •
MAIN SITE
•
•
(312) 455-8271 •
© IAmShaman - All Rights Reserved •
(312) 455-8271 •
|
|